As an ArtStation Pro or Plus member, you are able to transfer your domain from another provider to ArtStation. Moving forward, you will no longer deal with any other company for your transferred domain.
This is different from just pointing your domain to us.
Before transferring your domain to ArtStation, you will need to ensure that you have:
- Disabled your domain privacy settings.
- Unlocked your domain with your current registrar.
- Verified that the admin email associated with your domain is accurate.
- Obtained your domain’s transfer authorization code (EPP Code).
In order to complete these steps, please navigate to your current domain hosting provider. There are many different hosting providers. Some of the more common ones are GoDaddy, Namecheap, Bluehost and Hover.
Most domain hosting companies have a similar way to perform the following steps. For your convenience, we have provided instructions for GoDaddy.
Login to your GoDaddy Account. Click on your name to open up a menu.
Select Manage Domains
Find the domain you want to transfer and click the cog icon to open a menu. Select "Domain Settings"
If you have Privacy Enabled, it will be written under your contact information. Click it to remove the privacy. If you don't see it then you don't have privacy enabled. Verify that your contact information is correct by clicking "Edit".
You will also need to unlock your domain and retrieve the authorization code.
You will receive an email once you click "Get Authorization Code". You will need this code when you initiate the transfer with ArtStation.
Once this is completed, your domain will be ready. You can now initiate your domain transfer with ArtStation.
Instructions on ArtStation
From your menu go to Website Builder > Domains > Transfer domains
Enter the domain you would like to transfer in the required space and click "Transfer domain"
At this point, you should have verified steps 1-4. Click on - All set up, transfer (your domain).
You will then be asked to submit your payment details and pay for the transfer.
Keep in mind that transferring your domain to ArtStation will add an additional year to your domain expiration date.
Once payment is received, the owner of the domain will receive a confirmation email. You must confirm that you want to make the transfer by clicking on the link at the bottom.
You will also receive a confirmation email from your current registrar. The actual contents of this email will vary depending on your registrar.
Once the change is made, you will receive another confirmation email from us.
The entire process could take from 1 to 2 weeks.