Shipping & Manufacturing
ArtStation enables everyone to buy unique prints from the talented artists in our community. We work with manufacturers to custom print each item just for you and we ship globally.
Here's how it works when you buy a printed product from ArtStation:
1. Order confirmation
Once you have made a purchase, you'll receive an email with an order confirmation. The order then immediately gets put into a processing queue.
2. Manufacturing (takes 3-5 business days)
Your order is then routed to one of our manufacturers worldwide. We have a global network of manufacturers who will custom make your product and have it shipped to you. Once your product is printed (which takes 3-5 business days), it will then be shipped to you.
When your order is on its way, you'll get a shipping confirmation email. Depending on the shipping type, you might also get a tracking number to be able to see where the parcel is at.
4. Hang it on your wall!
Once you receive your product, hurray!
If you're not 100% happy with your purchase, contact us at firstname.lastname@example.org! We will do our absolute best to make things right for you!